Available Positions

 
 

Maître d′

Swordfish Cocktail Club is seeking candidates of irreproachable character for the position of Maître d′. As the master of the house, the Maître d′s primary responsibility is serving as a liaison between our guests and staff. This includes: holding ultimate responsibility for guest services and the guest experience, overseeing Front of House staff, coordinating with servers, managing the house floor, and overseeing general quality control. Applicants should be adept at overseeing and educating others, as well as working with a high degree of autonomy and accountability.

A Successful Maître d′ will provide attentive and gracious service in a conscientious and poised manner, and is required to have familiarity with our menus, products, and procedures. Applicants must be prepared for rigorous training.

 

Maître d′ Responsibilities:

  • Managing all guest services, including reservation systems, communications, member services, special events, etc. 

  • Managing all print materials.

  • Greeting guests and providing I.D. verification, waitlist information, and seating.

  • Managing the floor by utilizing table assignments, POS systems, table timing, and server communication.

  • Serving as the point of contact between guests and servers.

  • Managing general housekeeping, including cleaning the reception area, bathrooms, floors, etc., and using proper sanitization.

  • Setting up and breaking down of table and bar settings.

  • Managing quality control and upkeep of leather, linens, towels, serviceware, and glassware.

  • Serving guests in accordance with the SFCC philosophy.

  • Learning menu items, as well as gaining knowledge of service procedures.

  • Following SFCC procedures in all situations.

  • Being ultimately responsible for the guest experience. 

  • Providing continued training and education to Front of House staff.

  • Scheduling Server and Host shifts.

Applicants should be able to meet the physical and scheduling demands of the position. These include walking, standing, and lifting heavy objects for extended periods, and working nights, weekends, and holidays. Additionally, applicants should be particularly comfortable with and skilled in organization, communication, and etiquette. Must be 21 or older.

To apply, please submit your resumé to jobs@swordfishcocktailclub.com